Information we collect

We collect information you provide directly — name, email, shipping address, billing details, and any messages sent through our contact forms. We also collect limited usage data (pages viewed, device type) through industry-standard analytics.

How we use information

• To process and fulfill orders, including shipping and COA delivery.
• To respond to research and support inquiries.
• To improve site performance and product offerings.
• To comply with legal obligations and prevent fraud.

Sharing

We do not sell personal data. We share information only with service providers necessary to operate the business — payment processors, shipping carriers, and analytics providers — each bound by data-protection agreements.

Cookies

We use essential cookies (session, cart state) and a small set of analytics cookies. You can disable non-essential cookies in your browser at any time.

Data security

All transactions are encrypted with 256-bit SSL. We follow industry best practices to protect data at rest and in transit, but no system is 100% secure.

Your rights

You may request a copy, correction, or deletion of your personal data at any time by emailing privacy@novrenlabs.com.